Last Updated: March 31, 2026

Welcome to ShyRavens Jewelries. By using our website or placing an order, you agree to these terms.

1. Orders & Shipping

• All sales are final except for damaged, defective, or incorrect items.

• Shipping times are estimates only (typically 3-10 business days). Delays do not qualify for refunds.

• Refunds available only within 7 days for damaged/defective items. Must provide photos + order number. Shipping costs non-refundable.

• Customers are responsible for providing correct shipping and billing details.

• International customers are responsible for any duties, taxes, or customs fees.

• We are not responsible for packages lost or stolen after delivery.

2. Product Information

• Product descriptions are provided for general guidance only.

• Slight variations in color, size, or finish may occur.

• We are not responsible for allergic reactions, skin sensitivity, or improper use.

• Care instructions should be followed to help maintain your jewelry.

3. Payments

• Payments are processed securely via debit card or credit card.

• Prices are listed in CAD.

• We may refuse or cancel orders if there is a pricing error, fraud concern, or stock issue.

4. Cookies & Website Use

• We use cookies for website functionality and optional marketing or analytics.

• You may adjust cookie settings through your browser.

• By using our site, you agree to our cookie use and Privacy Policy.

5. Reviews & Comments

• You may post reviews or comments, but they must not be offensive, unlawful, or infringe on others' rights.

• We may remove inappropriate content at our discretion.

6. Limitation of Liability

• We are not responsible for misuse, normal wear, or improper care of jewelry.

• Our total liability will not exceed the amount paid for the product.

7. Changes to These Terms

• We may update these terms at any time.

• Continued use of our website means you accept any changes.

Contact

Questions? Email shyravensjewel@gmail.com